Coleção: DELIVERY & RETURNS

International:

• Straps and bracelets: FREE
• Standard shipping: FREE
• Express (where available)*: $30.00 (DHL / UPS)

* Next Day and Express shipping is available for all orders placed before 1pm HongKong time, Monday to Friday. Orders placed on a Friday after 1pm will be processed the following Monday (excluding public holidays).

Please note the countries excluded from Express Shipping are: Afghanistan; Central African Republic – CF; Comoros; Equatorial Guinea – GQ; Falklands; Guinea Bissau – GW; Iraq; Johnston Island; Kiribati; Korea ; Mayotte Island; Myanmar – MM; Nauru; Nigeria; Niue;  Saint Pierre Et Miquelon; Sao Tome & Principe; Sierra Leone – SL; Solomon Islands; Somalia – SO; St. Helena (S. Atlantic); Sudan – SD; Tajikistan; Tokelau Islands; Turkmenistan, Republic Of – TM; Tuvalu; Wake Islands

Next Day and Express delivery is not available for orders that require engraving.

All of the above prices are per order – We don’t charge extra for orders with multiple items.

As delivery times vary depending on where you are across the world we thought it would be helpful to show below the different timings by region:

* If your address is in a remote part of the e.g Islands, then please add an extra 2 day to the delivery times quoted.

Please note that during periods of exceptional demand e.g Sales and Promotions, particularly when these coincide with public holidays, there may be some delay to the timings quoted. We endeavour to minimise these delays and keep customers informed where there are exceptional delays.

Once you have placed you order and received a confirmation email, we aim to ship within one working day, though during periods of exceptional demand and around the time of UK Bank Holidays this processing time can sometimes take slightly longer.

You will then receive a shipping notification email with a courier tracking code.

If it has been several working days since your order confirmation, or you didn’t receive one for an order you placed – please get in touch.

When we dispatch your order, you will receive an email with a courier tracking code which should allow you to follow your delivery.

For orders with shipping addresses outside of the EU, VAT will be removed from the final total payable.

For orders shipped internationally, we will declare the pre-tax value of the package in GBP, and the recipient will be responsible for any duties and other charges which may be due, Please note that customs policies vary from country to country and so to be absolutely clear we recommend you contact your local customs office for further information.

Please note international shipments may, from time to time, be subject to cross border inspections by customs authorities. ‘Express’ courier shipments are more likely to be examined by local authorities therefore increasing the chance of an additional charge.

Countries which, to our knowledge, usually incur an additional charge when shipped by express courier are:

• Canada
• Republic of China
• South Korea
• Turkey
• Malaysia
• United Arab Emirates
• Ukraine
• Most Central and South American destinations.

No, by law we are required to state the correct selling price of the item purchased. If we under-declare this value, and it is picked up by customs, both the sender and the recipient will be liable for fines.

We ship worldwide from the UK with the exception of the following countries:

• Sudan
• South Sudan
• Crimea
• Nigeria
• Ukraine